Refund policy
How to Request a Refund
- Email us at support@checkoutshop.online within 30 days of receiving your order
- Include your order number and reason for return
- We'll respond within 24–48 hours with return instructions
Conditions
- Item must be returned in its original unopened packaging
- Refunds are only applicable to unused, sealed products
- Shipping costs are non-refundable
Damaged or Wrong Items
If your order arrived damaged or incorrect, send us a photo within 7 days and we'll send a free replacement immediately — no return needed.
Processing Time
Refunds are processed within 5–7 business days after we receive your return. You'll get an email confirmation once it's done.